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Obstacles (Deming)
- Hope for instant pudding
- There is no single change that will achieve all desirable results.
- The belief that solving problems, automation & gadgets will cause the required transformation
- Elimination of problems is not an end in itself (even if it was
possible)
- IT, specific 'excellent' programs... are not independent of the
total system and will not achieve their promises in isolation
- Searching for examples (no theory)
- Copying does not work - the parameters here are not the same as the
respective parameters there
- Choices should be based on knowledge and the current, local reality.
Examples come from other times and places
- Obsolescence in senior staff development
- Poor or inappropriate use of statistics
- Use of predefined standards for acceptance
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